Refund & Return Policy

Welcome to Gaurbandhu. We strive to provide the best quality organic/Ayurvedic products. Please read our Refund & Return Policy carefully.

1. Eligibility for Returns

We accept returns only under the following conditions:

• Product received is damaged or defective
• Wrong product delivered

The product must be:

• Unused and in original packaging
• Reported within 3 days of delivery

2. Non-Returnable Items

We do not accept returns in the following cases:

• Used or opened products
• Change of mind or personal preference
• Minor packaging damage that does not affect product quality

3. Refund Process

• Once your return request is approved, we will initiate the refund
• Refund will be processed within 5–7 working days
• Refund will be credited to the original payment method or as store credit (if applicable)

4. Replacement Policy

• In case of damaged or incorrect products, we may offer a replacement instead of a refund
• Replacement will be processed after verification

5. Cancellation Policy

• Orders can be cancelled only before dispatch
• Once shipped, cancellation is not allowed

6. How to Request a Return/Refund

To request a return or refund, please contact us with:

• Order details
• Clear photos/videos of the product

Contact Details:
Gaurbandhu
📞 Phone: 8076325459
📧 Email: info@gaurbandhu.com